I have to say I’m impressed. I thought the “only if you’ve preordered” policy was bad. Or the annoying, do you want a guide with that, EVERY SINGLE TIME YOU BUY SOMETHING? Or even the, “PC Games? What are those?” attitude was bad enough to drive people away, but somehow Gamestop/EB has managed to out do themselves.
They’ve now got an automated calling system that asks you turn your previously purchased games. I’m not lying. The lovable chaps at Opposable Thumbs give us the nitty gritty.
“We hope you’re enjoying your copy of Twiliight Princess, but if you’re finished with it, why don’t you bring it to the store and trade it in? We’re willing to give you $35 in trade for your copy of Twilight Princess….” I hung up at this point, and try not to curse.
Kudos to you Gamespot/EB, you’ve out down even my jaded expectations. I had no idea you could stoop to such lows, but now I see you’re quite amazing asshat. My the curses of a thousand gods fall your used games section that you sell for $5 less than the original.
Really, I don’t understand why anyone shops are you god forsaken stores at this point. You provide overly crappy service (almost as if you train the people to be anti-customer service reps), you don’t allow people to purchase the games whe they arrive if they haven’t preordered (stab at thee I do!) and you carry hardly any PC games anymore. It’s a fucking travesty compared to what Babbages used to be.
Damn your eyes!
UPDATE: But wait, it gets better.
This policy is insane. Our tipster says at no time does GameStop inform customers that by accepting a “reminder” call they are opening themselves up to solicitation calls. They also offered the tipster no confirmation that his name had been removed.
You can get removed from their list, apparently, but not if want to be called when your reserved game comes in. And oh yeah, they don’t bother to tell you that you’re getting added to their solicitation list in the first place. OMGFG! It boggles the mind that people still shop there.
What Would Matt Do: Maybe some water-board torture? It seems pretty fitting. And on an unrelated note, this is horribly funny.