Not only does she live, she still whoops the ass.
I realize that at some game companies, “community” consists entirely of board wrangling. However, when they call that “community,” they are what I like to call “full of moose diarrhea.” Don’t confuse a minimum wage board monkey marking time until he gets on the design team with a professional community manager.
I’ve always appreciated Sanya’s hard work on DAOC and commented awhile back how she, and the general policies at Mythic, really made the game for me. DAOC is still the one MMO I never felt like the developers hated or ignored me. So I’m glad she’s back and in an asskicking mode
I have some advice, speaking from long experience: Get. Over. Yourself. Junior high was a long damn time ago. Acknowledge that you will always be sensitive about certain things, and compensate accordingly. It’s that easy if you choose to make it that easy. Also, emo? Was never cool. Trust me.
I think I’m in love.
Not only is this a pretty good rant, well worthy of a first post on any site, much less one with a horribly cool name, she’s completely and totally right.
Are you seeing the pattern yet? If you genuinely care about your customers, both developer and player, you will make the right decisions, none of which involve going postal in public.
Giving a shit appears to be a prerequisite to doing a good job as a Community Manager. Funny that.
I’d like to nominate this entry as required reading for all current and new forum monkeys. Well, maybe just the community managers. The true minimum wage forum monkeys might cry after reading this. The whole thing is right, from top to bottom and it isn’t just the way to be a good Community Manager, it’s a good way to be a better employee, a better developer and a better CEO. You have to fricking care about all involved. If you’re doing your job and you don’t care about the people involved, you’re doing yourself and your work a disservice.
Congrats on the new site, Sanya (her site mentions she doesn’t much like Tweety anymore) and congrats on having common sense. I love ya for it!
What Would Matt Do: I done linked her. I know she was waiting with breath held!